Privacy Policy

Thank you for choosing to partner with us in charity. Your trust and confidence is important to us. The following privacy policy is to protect and secure the personal information you provide to our non-profit. This policy covers information you provide online as well as information you may provide to us via other offline means.

KEEPING YOU AWARE
Children’s Heaven provides this policy so that you can be aware of our security practices and the way your personal information is collected and used. Changes to this privacy policy will be sent to the email in your account. You also are provided with an opportunity to remove your name from our mailing lists, if you so choose.

YOUR INFORMATION – WHAT WE COLLECT
Instances in which your information may be collected:
-- If you e-mail us or fill out an online form requesting information or materials from our organization.
-- If you subscribe to an online subscription such as an email newsletter or email prayer network.
-- If you make a donation or sponsor a child online, via mail, telephone or at an event.
-- If you fill out an online application to donate to our organization.
The online information we collect from you may include your name, address, city, state, zip, telephone number(s), email address, and when making a donation, a credit card number and expiration date.
In order to improve and enhance our online services, we may also periodically ask you to provide voluntary information such as child sponsorship testimonials, contact preferences, online suggestions, or information regarding your demographic information.

HOW WE USE YOUR INFORMATION
Your information is used to benefit your involvement in our charity:
-- Enabling you to complete a transaction online
-- Issuing you an income tax receipt for your donation
-- Updating you on giving and referral opportunities
Credit card numbers are only used for processing payments of your donation and/or sponsorship pledges. We also provide you the opportunity to remove your name from our mailing list (please review the corresponding section of this privacy policy below).

COOKIES
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. They may also be used to track your return visits to the website.

HOW WE PROTECT YOUR INFORMATION
The first protection we ensure is that Children’s Heaven never sells, rents, leases or exchanges your personal information with other organizations. The identity of all who contact us through our website will be kept confidential. Use of your information is restricted to persons employed or contracted by Children’s Heaven who agree to abide by our pledge of confidentiality.
Children’s Heaven makes every effort to ensure the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Children’s Heaven uses Internet Encryption Software, Transport Layer Security (TLS) Protocol when collecting or transferring sensitive data such as credit card information. Our site is secured using an SSL (Secure Sockets Layer) certificate, and should always be viewed using the https:// (a secure version of HTTP) protocol. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, then tokenized to permanently remove access to your credit card information in our database. Children’s Heaven adheres to the PCI Security Standards.

REMOVING YOUR NAME FROM OUR MAILING LIST
You can be removed from any future communications from our non-profit or simply reduce the amount of communication you are receiving by contacting us at contact@childrensheaven.org. If you determine that information in our database is inaccurate or it has changed, you can modify your personal information at https://www.childrensheaven.org/account/

MAILING ADDRESS--USA
Children’s Heaven USA
3589-3 North Shiloh Drive, #134
Fayetteville, AR 72703

MAILING ADDRESS--Ethiopia
Children’s Heaven
P.O. Box 882
Addis Ababa, Ethiopia

PHONE
Ethiopia: +251 118 96 53 70
USA: +1 479.287.4494